We know branding is powerful, and a great way to build business equity and attract clients. As consumers today we use brands constantly to help select who we will engage or give our business to.
Today there is lots of competition for getting noticed by your audience as the consumer controls their own content more than ever thanks to digital age. So how do you attract clients, stand out, but be authentic to your personality and your values? This is a big ask however understanding your brand personality and archetype as a tool can help you achieve this.
How many of us Melbourbian's love a coffee. For me I love it because its a moment I get to sit down and take a breath and reflect on the day ahead. This time that we give ourselves to stop and reflect with a coffee in hand is so important and can be used to help us strategically plan our business marketing direction too. Next time you are using a coffee as an excuse to reflect on your marketing and branding ask yourself these questions;
When you engage a creative agency to do your rebrand or refresh a professional creative agency will have a series of questions or a brief template that they will ask the client to complete before starting the project.
A good creative brief will have sound answers to the following sorts of questions;
A customer profile is a description of your target audience. It igoes beyond basic demographics ie. gender, age, location. It unpacks the customer on a deeper level so that people in the organisation think about this profile when they are creating products or services for them. A customer profile should have; a name (ie. John), a typical quote that they would say, list of the current books they are reading, or shows they are watching, or where they last took a holiday and for how long. A strong customer profile is intimate, and understands the customer holistically.
To craft a brand promise it is best that it is simple and easy for employees to remember so they can use it as a north star in their everyday work. It is always good to get representatives from all parts of the business to come together through a workshop and agree on a statement that the company can deliver together. Once it has been drafted and refined by the marketing and communications team, it is important to inform and empower employees with the new focus on delivery.